Privacy Policy
Toonz Smoke Shop (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website toonzsmokeshop.com (the “Site”) and purchase our products.
1. Information We Collect
We collect the following categories of information:
Personal Information You Provide:
Name, billing/shipping address, email, phone number.
Payment information (processed securely through third-party payment providers, not stored by us).
Age verification details (e.g., date of birth)
Automatically Collected Information:
IP address, device type, browser information.
Cookies and tracking technologies for analytics, functionality, and marketing.
Order & Account Data:
Purchase history, loyalty/rewards program participation.
2. How We Use Your Information
We use collected information to:
Verify your age and eligibility to purchase nicotine products.
Process and fulfill orders, including shipping and returns.
Communicate with you about your account, orders, promotions, or updates.
Improve the Site, enhance customer experience, and monitor analytics.
Comply with legal obligations, such as tobacco/nicotine sales regulations.
Handle Entries To Occasional Sweepstakes/Giveaways
3. Sharing of Information
We do not sell personal information. We may share your information with:
Service Providers: Payment processors, shipping carriers, age-verification providers, email marketing services.
Legal Compliance: When required to comply with applicable laws, regulations, or lawful requests.
Business Transfers: In the event of a merger, sale, or acquisition.
4. Cookies & Tracking
We use cookies and similar technologies to:
Keep your cart and preferences saved.
Understand usage patterns and improve performance.
Serve targeted promotions.
You can control cookies through your browser settings, but some site features may not work without them.
5. Age Restrictions
Our Site is intended for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21. If we learn we have inadvertently collected information from someone under 21, we will delete it.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Opt out of marketing communications at any time.
Request that we limit or stop processing of your data.
California residents have additional rights under the CCPA/CPRA, including the right to know what data is collected and request deletion.
7. Data Security
We use industry-standard measures (SSL encryption, secure servers, limited access) to protect your personal information. However, no method of transmission or storage is 100% secure.
8. Retention of Data
We retain your information as long as necessary to fulfill orders, meet legal obligations, and resolve disputes.
9. Third-Party Links
Our Site may link to third-party websites. We are not responsible for the privacy practices of other sites.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted here with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Toonz Smoke Shop
Email: support@toonzsmokeshop.com
Phone: (915) 234-2341
Address: 12311 Montana Ave Suite 105, El Paso, TX 79938
